Shipping Policy

Effective Date: November 3, 2025

Shipping Destinations
We ship to selected countries. At checkout, you will see available destinations and shipping options.

Processing Time
Orders are processed within 13 business days (excluding weekends and public holidays). Processing times may vary during peak seasons.

Delivery Estimates
Estimated delivery times depend on destination and shipping method chosen at checkout. International shipments may be subject to customs clearance which can add delays.

Shipping Charges
Shipping fees are calculated at checkout based on destination, package weight, and chosen carrier. Promotional free shipping thresholds may apply.

Tracking
Once dispatched, you will receive a tracking number via email or account dashboard.

Customs, Duties & Taxes
International orders may be subject to customs duties and import taxes. These are the recipients responsibility unless otherwise stated.

Lost or Damaged Shipments
If tracking indicates delivery but you did not receive the package, contact Customer Care promptly. For damaged shipments, retain packaging and provide photographic evidence.

Contact
Customer Care: +966 563061510 (UAE) | +447915611081 (UK) | +923207779006 (Pakistan)